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How vb77 Handles Your Personal Data

Your account data on vb77 — registration details, session logs, and the JazzCash, Easypaisa, and Raast payment records tied to your wallet — is collected only for what we need to run your account, verify your identity, and process your transactions accurately.

Encrypted account dataJazzCash & Easypaisa payment recordsNo third-party data salesYour right to access or deletePakistan-eligible regions only
vb77 How vb77 Handles Your Personal Data
SECURITY & RETENTION

How We Secure, Store and Retain Your Data

Data security on vb77 applies to every layer of your account — not just at the payment step. Login activity, JazzCash and Easypaisa transaction history, session behaviour, and account preferences are all stored under the same protections. The four areas below cover how we encrypt data, how cookies work, how long we retain records, and what your access rights look like under applicable local law in your region.

Encryption

Account data and payment records — including JazzCash, Easypaisa and Raast transaction logs — are stored with SSL encryption. Passwords and PINs are never held in plain text on our servers.

Cookie Use

We set session cookies to keep you logged in and preference cookies to remember your lobby layout. Clear them anytime from your browser or mobile device settings without losing your account data.

Data Retention

We keep account and transaction records while your account is active and for as long as applicable local law requires after closure. Once the retention period ends, data is purged from active systems.

Your Access Rights

You can request a copy of your data, ask for corrections, or request deletion at any time. Submit through live chat or email and we will verify your identity before making any changes.

CONTACT FOR PRIVACY

Reach Us About Your Data

If you have a privacy question, need to know what data we hold on your account, or want to request a correction or deletion, our team handles all of it directly. Both email and live chat are monitored for these requests. We always verify your account identity before making changes or sharing a data summary — your registered contact number is what we use to confirm who you are.

Email Support Send your data request or privacy question to our support address. We confirm receipt and aim to reply within a few working days with the relevant details from your account record.
Live Chat Use the live chat window on site to reach our team directly for privacy questions. Have your account number ready so we can locate your records and respond with accurate, specific detail.
Account Settings Some data updates — such as correcting your contact number or changing your linked JazzCash or Easypaisa account — can be done directly in account settings without needing to contact support.

Your Privacy Policy Questions

These are the questions we get most often about how vb77 collects, stores and uses your account and payment data. Each answer reflects how our policy works in practice. If your specific question is not covered below, contact our support team through live chat or email — we will pull up your account record and give you a precise, direct answer rather than a generic policy response.

We collect your name, contact number, and registered payment method — JazzCash, Easypaisa, or Raast. We also log device type and session timestamps to keep your account secure from unusual login activity.

We share data only with payment processors needed to complete your transactions and with authorities when local law requires it. We do not sell your data to advertisers or any marketing firms.

Contact our support team via live chat or email with your account number. We verify your identity first, then send a data summary covering your account records and full transaction history.

Yes. Submit a deletion request through live chat or email. We process it subject to any legal retention obligations in your region. Once cleared, your data is removed from active systems.

All payment records are encrypted and stored on secured servers. They are visible only in your account history and accessed internally by authorised staff only for dispute resolution or compliance.

We use session and preference cookies only — no tracking or advertising cookies. Delete them from your browser or device settings at any time without any effect on your account records.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.